My order of 3 cutters and six foil assemblies for a Braun razor was received today in unacceptable packaging, a soft 10x13 envelope with totally loose items enclosed with no rigid or boxed protection. The foil assemblies were loose, unprotected and mixed with loose cutters, all jumbled together..
Two foils were slightly bent. If a box were to land on top of this envelope during shipping, all the contents would have been crushed. The cutters were loose with no wrapping whatsoever and the cutter blades were in constant contact with the loose foils allowing some damage to the unprotected cutting edges.
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This "cross-your-fingers" type of shipping reveals an unacceptably sloppy, off-handed and uncaring delivery of merchandise. Service like this is not acceptable for an Amazon merchant and lowers the bar significantly.
A message, complaining to the merchant, remains unanswered.
Amazon customers should be wary about this kind of service.
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--Joypebble
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